Post by julianna on Jul 23, 2017 14:14:25 GMT -5
Yesterday I went to the bank to withdraw some money and my bank card was not working. So naturally I used my husband's. Later that day I went to pay for some products I purchased with my visa card and it came back Declined. So I tried my second visa card and it came back declined as well. Home I go to phone the bank and find out what is happening.
It turns out that I am a victim of fraud. The visa company somehow allowed someone acting as me to 1) add another user to my visa cards, 2) change my mailing address from Ontario to British Columbia, 3) raise the maximum on my visa card from $1,000 to $3000 and 4) change my phone number. How this person got through their security questions I do not know but tomorrow I will be demanding an explanation. They also mailed this person two visa cards with my numbers on them because they are now a second user.
This person managed to get into my Personal Line of Credit and withdrew $19,000 in 4 days from two different banking places. They withdrew $2400 at a time and some days... three times in that day.
Now I have three cards that have been cancelled. Two visa cards and my personal debit card. What a day that was. I was on the phone with my bank and the visa company for hours. They both have sent the information to their fraud centers and I guess I will hear the results in maybe 6 months if I am lucky.
The only time I ever used my visa card on-line was to purchase a few clothes from China and I always used the very small visa card so that if ever stolen the person would not get more than $1,000. Yeah Right!!
I will not be responsible for the lost money and tomorrow I will be able to check the visa statements to see if there are any other charges that I did not make.
I don't think I will be ordering from China again but my bank should have made sure that the visa card does not allow access to my personal line of credit. That will be taken care of tomorrow.
Now you see why I say.... Oh why me??